Onomi by SpotMe
Case study

How a top 10 pharma company enhanced compliance and reduced costs by 55%

Omnichannel CRM
1,000+
events per year on one approved platform
55%
cost savings
44%
self-serve events
73
NPS
Laboratory glassware with a pipette on a lab bench.

Format: unified event platform · life sciences · all event types Customer: top 10 global pharma · 10,000+ employees

Challenge

  • High volumes of tools and solutions in use
  • Unharmonized event data
  • Inconsistent user experience
  • Compliance exposure
  • Dependence on event agencies
  • High cost of events and services

Solution

One branded platform. A fully branded platform supporting most event use cases and offering engaging experiences to healthcare professionals.

A streamlined procure-to-event process. Requests flow through SharePoint, and templates make event creation swift and consistent.

Flexible delivery models. From self-service, to agency support, to Onomi services — matched to budget and event type.

Deep integrations. Connections into the digital ecosystem ensure compliance, enrich data records, and reduce friction.

Outcome

  • 1 approved vendor
  • 1,000+ events per year
  • 55% cost savings
  • 44% self-serve
  • 73 NPS

See Onomi in action

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